If you have any concerns with your order, please contact our support team by email and they will be glad to assist you. Most emails are answered within 1 business day. Support Team: firstname.lastname@example.org
Standard International Shipping: 5-15 business days
Switzerland Shipping: 3-5 business Days
All orders will be dispatched from our warehouse within 48-72 hours.
*All shipping times exclude clearance/customs delays
The return of the order can be done by handing in the our specialist shop or by post.
Please frank the return as repair good when sending it back to us!
Please frank the return sufficiently and use our shipping packaging and the original packaging and manufacturer's documentation. We reserve the right to return goods sent in carriage forward, to charge you for the costs incurred.
Please note that the return shipment will take a few days by post on the way and also our goods return requires a certain processing time.